Just tag them if ever you have any queries. Just hit Send when you are done.įor less urgent issues, you can get the attention of PayPal through their Twitter handles. Now click on the ‘ Email Us’ and make sure to follow the on-screen instructions.įinally, you will be served with a blank page where you can type in your concern. On the next page, click on the ‘Tell us why you’re contacting PayPal’ or the ‘ Message Center.’ When you are finally logged in, scroll down to the bottom of the page.įind the Contact Us button and click on it. Just type in the required information and press Enter key. When you get to the PayPal main page, click on the Login button on the page’s top right.Īnother page will load, and it will require you to enter your PayPal email address and password. On the new tab, go to PayPal’s official website. Try to keep up so you will find it immediately in one try.įrom your device’s web browser, open a new tab. If you do not know how to email PayPal using your PayPal account, here is a brief instruction that you can follow. This way, you can be more at ease when you go online and try to contact PayPal. The latest Google Chrome will be the best choice as it is armed with the latest technology like a flash player and a much-secured connection. Your mobile phone web browser will do, but I would suggest using your PC or laptop’s web browser. To email them, you will have to log in first to your PayPal account using a web browser. PayPal does not use a traditional emailing method. So if your concern is important but does not have to be immediate, you can use this method to reach them. This might not be the fastest way to reach and talk to their customer service representative, but it is still effective. PayPal emailĪnother way to contact PayPal is through email. On Sunday, call PayPal’s customer service from 9:00 am to 6:30 pm. On Saturday, it is from 8:00 am to 6:30 pm. And on Sunday, that 9:00 am to 8:30 pm.įor claims that you want to address or report to them, you may call from 8:00 am to 8:30 pm. For general queries that you want to be answered relatively, their office hours would be 8:00 am to 8:30 pm. If you call to raise your concerns, take note of the office hours when their customer service personnel are online. Thus, it is better to check it with your provider first before making an international call. Note: International call charges may apply and are dependent on the terms of agreement with your network provider. 00353 (if calling from outside the U.K.).00 1 40 (if calling from outside the U.S.).They can raise your concern to a more technical and advanced department to handle your situation. This is for when you call again with the same unsolved issue. At the end of the conversation, you will be given a reference number identifying your concern. This will also easily verify your account issues.Īlso, make it a point to remember the name of the customer service you are talking to. This way, the person on the other end of the line will better understand what your issues are all about. Go straight to the point and avoid adding unnecessary details to your story. When you call PayPal’s hotline, try to be clear about your concerns. Through their hotlines, you will at least get an immediate answer to your concerns and queries. This will deliver you straight to PayPal’s customer service. The most convenient and easiest way to contact PayPal is through their hotline. It’s hard to imagine that PayPal would have some personnel actually monitoring their social media when they are already overwhelmed by their hotlines and email inbox. The Twitter handle would be just for general concerns that do not require an immediate response. Basically, the phone hotline and the email are the ones that are the accepted and more convenient way to reach PayPal’s customer service.
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